Responsible Gaming

Gambling should always be a form of entertainment — never a way to earn money or solve financial problems. At conchasgardencafe.com, we encourage all visitors to play responsibly, set clear limits, and maintain a healthy balance between gambling and other life activities.

Age Verification

You must be 18 years or older to gamble online, and 21 years or older to enter and gamble in land-based casinos within the Philippines (in accordance with local regulations). We strongly advise against underage gambling. Age verification checks are standard practice and are required by law and by our partner operators, including Nustar Casino.

Warning Signs of Problem Gambling

Recognising the early signs of problem gambling is critical. Ask yourself the following questions. If you answer “yes” to any of them, it may be time to seek help.

• Have you ever tried to win back losses by continuing to gamble (chasing losses)?
• Do you hide your gambling from family or friends, or lie about how much time and money you spend?
• Do you feel restless or irritable when you try to cut down or stop gambling?
• Have you borrowed money, sold possessions, or skipped bills to fund gambling?
• Is gambling affecting your relationships, work, or mental health?
• Do you gamble to escape from stress, anxiety, or depression?
• Do you need to gamble with increasing amounts of money to feel the same excitement?

Self-Help Tools

Most reputable gambling platforms, including those associated with Nustar Casino, offer practical tools to help you stay in control. We strongly recommend using these features:

• Deposit Limits – Set a maximum amount you can deposit per day, week, or month.
• Loss Limits – Cap the total amount you can lose over a set period.
• Reality Checks – Receive pop-up reminders showing how long you have been playing and your current spend.
• Time-Outs – Take a short break from gambling (e.g., 24 hours to 6 weeks).
• Self-Exclusion – Block yourself from accessing a gambling account for a longer period (usually 6 months to 5 years or permanently).

Support Organisations

If you or someone you know is struggling with gambling, help is available. The following organisations provide free, confidential advice and support.

Philippines

• Gamblers Anonymous Philippines – A fellowship of men and women who share their experience to help others recover from problem gambling. www.gamblersanonymous.org/ga/locations/philippines
• PAGCOR Responsible Gaming – The Philippine Amusement and Gaming Corporation provides responsible gaming information and resources. www.pagcor.ph

International Resources

• UK – GamCare: www.gamcare.org.uk
• UK – GamStop: www.gamstop.co.uk
• Australia – Gambling Help Online: www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council: www.responsiblegambling.org
• United States – National Council on Problem Gambling: www.ncpgambling.org
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de

Seek Help Today

If you recognise problem gambling in yourself or a loved one, do not wait. Reach out to any of the organisations listed above. Help is free, confidential, and available 24/7 in many cases. Gambling should never cost you more than you can afford to lose — financially or emotionally. Take the first step toward regaining control today.